Plain English summary: We collect only what we need to run the service. We don't sell your data. Children's data is minimal and protected. You can delete everything at any time.
HQFam ("we," "us," "our") operates hqfam.com, a family management platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
| Data | Why we collect it |
|---|---|
| Name, email address | Account creation and communication |
| Password (hashed) | Account authentication — never stored in plain text |
| Family name and URL slug | To identify and route your family's data |
| Payment method (via Stripe) | Subscription billing — card details never touch our servers |
| Children's names and ages | To create child profiles within your family account |
| Content you create | Chores, rewards, challenges, grocery lists, notes, uploaded images |
| Data | Purpose |
|---|---|
| Firebase Authentication tokens | Anonymous auth to secure Firestore access |
| Browser/device type | Compatibility and debugging |
| Error logs | Service stability and bug fixes |
| Usage patterns (pages visited, features used) | Improving the product — no individual tracking or profiling |
We use the information we collect to:
We do not use your data for automated decision-making that has significant legal or similar effects on you.
We do not sell your personal data. We share data only with the service providers necessary to operate HQFam:
| Provider | Purpose | Data shared |
|---|---|---|
| Google Firebase | Database, authentication, file storage, hosting | All user and family data (processed under Google's DPA) |
| Stripe, Inc. | Payment processing | Email, name, subscription info — card details handled by Stripe directly |
| Email delivery provider | Transactional and marketing email delivery | Email address and message content |
We may disclose data if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
We take children's privacy seriously. HQFam complies with the Children's Online Privacy Protection Act (COPPA).
HQFam accounts are for parents and guardians (18+). Children access the App only through parent-configured profiles. There is no independent account creation for children — parents control everything.
Limited to what is necessary to operate the Service:
As the parent or guardian, you can at any time:
HQFam uses minimal cookies and browser storage:
We do not use third-party advertising cookies, analytics trackers (like Google Analytics), or cross-site tracking technologies.
We implement industry-standard security measures to protect your data:
No system is 100% secure. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@hqfam.com. We will respond within 30 days. We may need to verify your identity before processing your request.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact privacy@hqfam.com.
Questions, concerns, or data requests:
See also: Terms of Service